Reach the desk

Contact the Sorare Journal desk

How to reach the editorial desk: tips, corrections, story pitches and partnership enquiries, with response-time guidance.

Updated This weekReading time 3 minutes
A close-up of a journalist's notebook with handwritten notes and a smartphone on a wooden desk

What to send where

InquiryEmailTypical response
Tips & story pitches[email protected]2 business days
Corrections[email protected]1 business day
Partnership enquiries[email protected]3 business days
Press releases[email protected]3 business days

How to write a useful tip

The best tips include the source of the information, the date and a screenshot or copy of the underlying document where possible. Anonymous tips are read but cannot always be actioned without corroboration.

How corrections work

Verified corrections are published inside the article and logged on the corrections page. The corrections log records the original claim, the corrected claim, the source and the date.

About the journal Responsible play

Desk framework

Working with the desk: the questions that matter

Sorare Journal approaches how readers, sources and rights holders can send useful correspondence. The starting point is evidence rather than promotion. Rules can change, card utility can move with competition design, and football availability can change close to a deadline. Managers should therefore compare the current official interface and published terms with their own account status before acting.

The desk records clear subject lines, supporting evidence, privacy and response expectations. None of those signals deserves to be read alone. A promising player may have uncertain minutes; a scarce card may have limited contest utility; an apparently simple account action may carry wallet or record-keeping consequences. The editorial aim is to expose those trade-offs without converting uncertain information into a confident forecast.

A good Sorare decision remains understandable after the deadline: the manager can state the rule, the evidence, the downside and the reason for acting.
Sorare Journal editorial desk

A practical review sequence

  1. Confirm the source

    Open the official product or account interface directly. Check the domain, publication context and effective wording. Search snippets, social posts and screenshots can be stale or incomplete.

  2. Record the conditions

    Write down eligibility, deadline, card scarcity, competition, region and account requirements that apply. A decision log prevents memory from changing after an outcome is known.

  3. Test the downside

    Ask what happens if a player misses the fixture, a transaction is delayed, a promotion does not qualify or a support review takes longer than hoped. Do not commit money needed elsewhere.

  4. Verify before submission

    Recheck the final screen and retain relevant confirmations. For market activity, verify the player, season, scarcity and price denomination before bidding or listing.

Methodology note

How the desk checks and updates the record

Our hierarchy begins with official rules, account interfaces and transaction records available to the reader. Public ledger information can help confirm card identity or transfer history, but it does not explain every commercial or eligibility condition. Club communications and established reporting can clarify football availability; rumours are treated as leads rather than settled facts.

We separate observed facts from interpretation. An observed fact might be a published eligibility rule or a displayed deadline. Interpretation includes whether that rule suits a particular gallery, budget or risk tolerance. Market listings are asking prices, not proof of completed value. When a number cannot be reproduced from a named source, the desk avoids presenting it as verified.

CheckEvidence soughtReader action
IdentityOfficial domain, account or card identifiersMatch details character by character
EligibilityCurrent competition or offer wordingSave the applicable conditions
Football statusReliable team and competition informationRecheck near the deadline
Market contextComparable completed activity where visibleTreat listings as unconfirmed intent
Account safetySecurity and recovery controlsNever share passwords or recovery secrets

What the desk sees

Most avoidable mistakes begin with compressed decision time. A manager follows a link from a message, assumes an old rule still applies, or buys before checking whether the card fits the intended competition. A short pause is often more valuable than another prediction. Independent coverage can organise the questions, but Sorare SAS controls its product and official support channels.

Frequently asked questions

Does editorial coverage guarantee an outcome?

No. Football performance, market demand, product rules and account reviews remain uncertain. Reporting supports a decision process; it cannot remove risk.

How often should a manager recheck information?

Recheck whenever money, identity, wallet access or a lineup deadline is involved. Also verify after an app update or rules notice, because remembered instructions may no longer match the live product.

Can a public ledger settle every dispute?

No. It may show certain card or transfer events, while account eligibility, payment processing, identity checks and contest settlement may depend on systems not fully represented there.

Where should an account-specific problem go?

Use the platform's official support route. Send a concise chronology and non-sensitive evidence. Sorare Journal cannot access accounts or change platform decisions.

Related reads

What to read next

Continue with About for the closest operational topic. Then review Customer Care for a second perspective and Privacy for the relevant account, rules or strategy context. Together they form a clearer decision trail than any isolated claim.

What reaches the desk and what bounces

Tips and story pitches go to [email protected]. The desk reads every message inside two business days. Pitches that include a verifiable source — a public filing, a screenshot of an in-app anomaly, a recording of a press conference, an interview quote with attribution — are prioritised. Anonymous tips are read but cannot always be actioned without corroboration.

Corrections go to [email protected]. Verified corrections are published inside the article and logged on the corrections page. Material corrections are surfaced at the top of the corrected article for thirty days. The desk does not retract articles unless the underlying event is disproven by a primary source.

Partnership enquiries go to [email protected]. The desk reviews every enquiry inside three business days. The desk is open to commercial partnerships that do not influence editorial coverage; the journal does not accept paid editorial coverage and does not preview articles with commercial partners before publication.

Press releases

Press releases go to [email protected]. The desk does not publish press releases verbatim. Press releases may inform a desk-led piece; the resulting article carries the desk's editorial framing, sourcing and fact-checking. Press releases are never the sole source for a published article.

What the desk will not do

The desk does not accept payment for editorial coverage. The desk does not preview articles with the subjects of the coverage. The desk does not publish content that frames paid fantasy contests as a path to financial security. The desk does not run sweepstakes or paid promotions that require a purchase to enter.

Field notes

Operational checks before and after a decision

For newsroom correspondence, the desk recommends maintaining a dated record rather than relying on recollection. Record the question being answered, the official wording available at the time, the account or competition context, and any assumptions that remain unresolved. That discipline matters because a later outcome can make an uncertain choice look obvious. Contemporary notes preserve what a manager could reasonably know before acting.

A useful distinction in newsroom correspondence is the difference between access, eligibility and value. Access means a feature or route is available. Eligibility means the account, card or lineup satisfies the current conditions. Value is personal and depends on budget, alternatives and risk tolerance. One does not prove another. A visible option may be ineligible, while an eligible action may still be a poor fit for the manager.

Football context also changes the interpretation of newsroom correspondence. Fixtures move, players rotate, injuries emerge and competition calendars overlap. Managers should avoid treating a previous matchday as a permanent template. Recheck official football information and product rules close to the relevant deadline, while allowing enough time to avoid rushed wallet, market or account decisions.

Cost should be measured beyond the headline amount. With newsroom correspondence, consider transaction charges, currency conversion, time spent monitoring, resale uncertainty and the opportunity cost of holding a card that does not serve the intended contest. The cheapest apparent option is not automatically the least expensive over a season. The desk favours explicit limits and comparisons made in one consistent denomination.

Account security is part of newsroom correspondence, not a separate administrative chore. Navigate through a saved official address, inspect unexpected prompts, protect email access and store recovery information away from ordinary chat or cloud notes. Legitimate support should not need a password or secret recovery phrase. If a request feels unusual, stop and reopen the official support route independently.

Editorial independence requires a boundary between explanation and endorsement. Sorare Journal may describe newsroom correspondence, link to related resources and identify questions worth asking. It cannot see private account records, guarantee platform decisions or promise future card demand. Commercial links are disclosed, and readers remain responsible for checking the live terms before committing money or personal information.

After any significant action involving newsroom correspondence, run a short review. Confirm what happened, compare it with the expected process, save non-sensitive evidence and note any unresolved issue. If support is needed, provide a chronological summary rather than a long speculative message. Clear records make errors easier to identify and reduce the chance of exposing information that is irrelevant to the case.

The desk treats uncertainty as information. When newsroom correspondence depends on missing team news, unclear wording or an incomplete transaction status, the correct response may be to wait. A missed auction or contest can be frustrating, but urgency is not evidence. Managers who define a stopping rule in advance are less likely to chase a decision after its original rationale has weakened.

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