How to delete your Sorare account

Before you delete

Account deletion is permanent after the deletion window closes. Inside the window, you can reactivate by signing in. After the window, your account is removed, your cards are retired from circulation, and any remaining wallet balance is forfeit (subject to applicable regional rules).

Step-by-step

1. Open the Sorare app

   The deletion flow is only available inside the official mobile app.

2. Go to Profile → Privacy

   The deletion option sits at the bottom of the privacy screen.

3. Tap "Delete my account"

   The platform asks for confirmation. Confirm to start the deletion window.

4. Wait for the window

   The deletion window runs for 14 days. You can sign in during this window to reactivate.

5. After the window

   After 14 days, the account is permanently removed. Cards are retired from circulation. Any remaining balance is forfeit subject to regional rules.

What happens to your cards

Cards are retired from circulation when the account is permanently deleted. Retired cards are not re-listed on the auction market. The card economy desk does not track retired cards in the active set.

What happens to your wallet balance

Remaining wallet balance is forfeit after the deletion window closes, subject to applicable regional rules. Withdraw any remaining balance before starting the deletion flow.

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Account closure decisions: the questions that matter

Sorare Journal approaches what managers should review before requesting permanent deletion. The starting point is evidence rather than promotion. Rules can change, card utility can move with competition design, and football availability can change close to a deadline. Managers should therefore compare the current official interface and published terms with their own account status before acting.

The desk records open listings, wallet access, tax records and data-retention questions. None of those signals deserves to be read alone. A promising player may have uncertain minutes; a scarce card may have limited contest utility; an apparently simple account action may carry wallet or record-keeping consequences. The editorial aim is to expose those trade-offs without converting uncertain information into a confident forecast.

A practical review sequence

1. Confirm the source

   Open the official product or account interface directly. Check the domain, publication context and effective wording. Search snippets, social posts and screenshots can be stale or incomplete.

2. Record the conditions

   Write down eligibility, deadline, card scarcity, competition, region and account requirements that apply. A decision log prevents memory from changing after an outcome is known.

3. Test the downside

   Ask what happens if a player misses the fixture, a transaction is delayed, a promotion does not qualify or a support review takes longer than hoped. Do not commit money needed elsewhere.

4. Verify before submission

   Recheck the final screen and retain relevant confirmations. For market activity, verify the player, season, scarcity and price denomination before bidding or listing.

What to read next

Continue with Privacy for the closest operational topic. Then review Wallet Kyc for a second perspective and Customer Care for the relevant account, rules or strategy context. Together they form a clearer decision trail than any isolated claim.

What stays and what goes

Inside the deletion window, the account is in a suspended state. Your cards are still in your wallet. Your wallet balance is still available for withdrawal. Your tournament history is still visible. You can sign in to reactivate the account at any point during the window. The deletion is not final until the window closes.

After the deletion window closes, the account is permanently removed. Your cards are retired from circulation — they cannot be re-listed, traded or used in lineups. Your wallet balance is forfeit, subject to applicable regional rules on unclaimed balances. Your tournament history is anonymised and retained only for the purpose of publishing aggregate results statistics.

What the desk recommends

The desk recommends three steps before starting the deletion flow. First, withdraw any remaining wallet balance. Second, list any cards you no longer want to keep on the auction market — once the account is deleted, the cards are retired and you cannot recover them. Third, download any account statements you may need for tax or accounting purposes; the platform retains anonymised tournament history but does not provide account statements for deleted accounts.

Reactivating inside the window

Reactivation is straightforward. Sign in to the app with your existing credentials. The platform prompts you to confirm that you want to reactivate. Tap confirm and the account is restored to active status. Your cards, wallet balance and tournament history are all restored. The deletion window resets to zero on reactivation.

Operational checks before and after a decision

For account closure, the desk recommends maintaining a dated record rather than relying on recollection. Record the question being answered, the official wording available at the time, the account or competition context, and any assumptions that remain unresolved. That discipline matters because a later outcome can make an uncertain choice look obvious. Contemporary notes preserve what a manager could reasonably know before acting.

A useful distinction in account closure is the difference between access, eligibility and value. Access means a feature or route is available. Eligibility means the account, card or lineup satisfies the current conditions. Value is personal and depends on budget, alternatives and risk tolerance. One does not prove another. A visible option may be ineligible, while an eligible action may still be a poor fit for the manager.

Football context also changes the interpretation of account closure. Fixtures move, players rotate, injuries emerge and competition calendars overlap. Managers should avoid treating a previous matchday as a permanent template. Recheck official football information and product rules close to the relevant deadline, while allowing enough time to avoid rushed wallet, market or account decisions.

Cost should be measured beyond the headline amount. With account closure, consider transaction charges, currency conversion, time spent monitoring, resale uncertainty and the opportunity cost of holding a card that does not serve the intended contest. The cheapest apparent option is not automatically the least expensive over a season. The desk favours explicit limits and comparisons made in one consistent denomination.

Account security is part of account closure, not a separate administrative chore. Navigate through a saved official address, inspect unexpected prompts, protect email access and store recovery information away from ordinary chat or cloud notes. Legitimate support should not need a password or secret recovery phrase. If a request feels unusual, stop and reopen the official support route independently.

Editorial independence requires a boundary between explanation and endorsement. Sorare Journal may describe account closure, link to related resources and identify questions worth asking. It cannot see private account records, guarantee platform decisions or promise future card demand. Commercial links are disclosed, and readers remain responsible for checking the live terms before committing money or personal information.